Frequently Asked Questions

What accessories come with my meter?
Do I need to register my meter?
Where can I find the users manual?
Is the meter pre-programmed?
What satellites are in the meter?
Can I enter satellites and/or transponders into the meter?
Can your meter be used in the USA? or Europe?
The screen looks scratched
Can the meter be reset to factory default?
Does your meter require a authorization code after being reset?
Why does the meter have 2 F connectors?
How do I find the Longitude and Latitude of my location?
My meter doesn't show any West satellites, what can I do?
Ok, I've found my Longitude and Latitude.  How do I enter them?
How can I know if I'm E or W, N or S?
What is LO and how do I find it?
How do I copy a satellite in the Global list to the User list?
Why do I need the User list if all the satellites are in the Global list?
How do I set Vertical or Horizontal?
Can the meter test the LNBF?  
I've heard the FS1 is much faster than any other meter.  Is that true?
Can satellites in the Global Database be moved to User Database?
What signals can I get?
Does the meter identify each satellite you are on?
Where can I find the transponder information? (the parameters)
How can I understand the meter settings?
How do you align Starchoice (Shaw direct) for 111.1 and 107.3?
I'm not receiving emails from First Strike Meters
How do I know when to turn the 22KHz on?
What accessories come with my meter?  top
You get:
1 - Universal AC adapter for charging your meter using household power
1 - Car charger for charging your meter in your vehicle
2 - Replaceable F connectors
1 - Neck Strap
1 - USB Cable for upgrading to new software
1 - User manual
1 - Li-ion battery for powering your meter  (installed in the meter)
1 - "Ruff Neck" protector (attached to your meter)
Do I need to register my meter?  top
Yes, you should register your new meter within 10 days of purchase.
Where can I find the users manual?  top
You will get a users manual with your new meter.  
It's also posted here on line.  It's a PDF file so you can view it, print it, or even save it to your computer.  See the User Manual here.
Is the meter pre-programmed?  top
Yes, the meter has a global database which is pre-installed in the meter.  Global database allows for up to 300 satellites.  Meter also allows for 100 user entered satellites.
What satellites are in the meter?  top
We have packed 227 satellites in the Global Database.  Every satellite from 177W to 180E is in this list.  That is just about every satellite from around the world.  
You can view the list, print the list or download the list to your computer.
Global Database List
Can I enter satellites and/or transponders into the meter?  top
Yes, you can enter satellites or transponders "ON THE FLY".  If you find out you need a different satellite or a different transponder, simply use the keypad to enter the information into the meter.  If you want to keep it for later use, simply press the "SAVE" button.
Can your meter be used in the USA? or Europe?  top
Yes, the meter can be used around the world. We supply a universal power supply/charger that can work anywhere you need it.  
The screen looks scratched  top
The meter screen has a protective film on it to protect it during manufacturing and packing.  Once you remove the film the screen will be very clear.  
Can the meter be reset to factory default?  top
Yes, simply type in "9876" immediately after the meter is powered on and booted up.  In 5 seconds or less the meter will turn off and on restart and will be reset to factory default.  
PLEASE NOTE:  All saved and modified information will be lost.  
Does your meter require a authorization code after being reset?  top
NO, your meter will restart and work as normal.  You do not need to enter any secret codes to make it work.  
Why does the meter have 2 F connectors when other meters only have 1?  top
Our meter has a unique feature that allows the satellite receiver to power the meter in case the battery is low.  Have you ever been on a install job and your meter needs charging?  Well, we've covered that for you.  Simply loop through the satellite receiver and the satellite receiver will power the meter allowing you to finish your install.
How do I find the Longitude and Latitude of my location?  top
You can find Longitude and Latitude down the border of most road maps.  There are lots of websites that can give you the information.  There are also several software programs that will calculate it for you.  The best way is to simply go to our Satellite Locater page or on Maps of World.  Put in your location and the satellite you are looking for.  ALL the needed information will show up at the bottom of the map.  Depending on your connection speed it might take a few seconds to load.
My meter doesn't show any West satellites, what can I do?  top
Enter your Longitude and Latitude.   The meter will show the satellites viewable from your location.  The best way to find your Longitude and Latitude is to go to our Satellite Locater page.
Ok, I've found my Longitude and Latitude.  How do I enter them?  top
First using the "Option/Local" key, move the cursor to the channel number zone.  Make sure the measurement zone is blank.  If it is not, press any number key to quit the measurement mode.  Then hold the "0" key for 3 seconds and the cursor will move to the longitude and latitude setting zone.  Use the "Option/Local" key to move between "LONG" and "LAT" and the number key to enter the correct numbers.  Use the arrow keys to move between the numbers.  Change the "E" or "W" on "LONG" by pressing the "0" key.  Change the "N" or "S" on the "LAT" by pressing the "0" key.
How can I know if I'm E or W, N or S?  top
Latitude gives the location of a place North or South of the equator.
The equator divides the planet into a Northern Hemisphere, a Southern Hemisphere and has a latitude of 0°.

Longitude is given as an angular measurement ranging from 0° at the Prime Meridian to +180° eastward and -180° westward. Used to denote the location of a place east or west of the Prime Meridian.

The Prime Meridian is the meridian (line of longitude) at which the longitude is defined to be .

The Prime Meridian and its opposite the 180th meridian (at 180° longitude), which the International Date Line generally follows, form a great circle that divides the Earth into the Eastern and Western Hemispheres.
What is LO and how do I find it?  top
LO stands for Local Oscillator.  It is the oscillator used by your LNB or LNBF.  It MUST match in your meter, so enter the same LO information from your LNB into your meter in the 'LO' field.  Most LNBs have the LO printed on the label.  
Common LO's are:
  • Universal LNBF:  09750 & 10600
  • US LNBF:  10750
  • DSS LNBF:  11250
LNBFs with 2 LOs use 22 KHz for switch between them.  If you don't know how to use the 22KHz switching see:  How do I know when to turn the 22KHz on?
How do I copy a satellite in the Global list to the User list?  top
Hold the "Option/Local" key unit the meter shows you are in the Global list.  Use the arrow keys to select the satellite you want.  Press the "Load/dB" key and that satellite will be loaded to the user list.
Why do I need the User list if all the satellites are in the Global list?  top
One very good reason is that you don't have to search through a hundred or more satellites each time to find the one you want.  Think of the User list as your Favorites list.  Store the satellites you commonly use there for easy access.  
How do I set Vertical or Horizontal?  top
13 on the meter is Vertical (or RH if you are using circular)
18 on the meter is Horizontal (or LH if you are using circular)
Can the meter test the LNBF?  top
Yes, when you connect to a LNBF the meter will detect amplified noise from the LNBF and it will show signal strength.  This is a good indicator that the LNBF is in working condition.
I've heard the FS1 is much faster than any other meter.  Is that true?  top
Yes, it is extremely faster than other digital meters because of our exclusive "Fast Sweep" technology.  This means you can swing your dish faster while trying to find signal.  This makes dish alignment much easier and much faster.
Can selected satellites in the Global Database be moved to the User Database?  top
Yes.  It's a simple operation explained in the users manual marked 4.6.  
In the default channel plan mode, select the desired satellite.  Press the "Load" key.  "SAVE" will be displayed in the lower right of the display.  The information has been copied to the User channel plan where you can now modify it.  The original information is still in the default channel plan.
What signals can I get?  top
The FS1 is made for MPEG2 signals but has the ability to detect other signals.  See the chart below.  
  • MPEG2 SD        Signal / Quality / Lock
  • MPEG2 HD        Signal / Quality / Lock
  • MPEG4 SD        Signal / Quality
  • MPEG4 HD        Signal / Quality
  • Digicipher          Signal / Quality
  • Digicipher 8psk  Signal / Quality
This is from our testing.  Your results may be different depending on the transponder you choose.
Does the meter identify each satellite you are on?  top
No, it does not.  This is not a good method.  Our meter finds only the satellite you are looking for.  This saves the installer time by avoiding going from satellite to satellite until you find the satellite you are looking for.  With our meter, you simply select the satellite you want and the meter shows only that satellite.  Our exclusive "fast sweep" technology allows you to quickly find the satellite.

The primary purpose of our meters is to find the satellite very quickly, give you the best possible signal indicators for peaking the dish, and let you finish the install or realign faster than with any other meter.  

Satellites are found by identifying a unique transponder.  
Where can I find the transponder information? (the parameters)  top
There are several sources, one of the most popular is Lyngsat.com.  Registered users can request our satellite/transponder list.  Our list is normally updated once per month.  This list includes satellites and transponders from around the world.  Lists are about 100 pages or more.  
How can I understand the meter settings?  top
Take a look at the First Time Use page.  This gives a good explanation of the settings.  

Mr. Anthony Dunnett of JayX satellite in New Zealand has provided a nice article for our use.  Take a look at Understanding and Using the FS1 to get a better understanding of the meter.
How do you align Starchoice 111.1 and 107.3 with the FS1?  top
It's really pretty simple.  Just choose a transponder with unique parameters for each satellite.  To help you, I've made a side by side transponder comparison list.  It makes it very easy to find the transponder you want to use.  
View it, print it, or download it here.
Not receiving emails from First Strike meters?  top
Check your email settings.  If you are not accepting emails from us, there is nothing we can do on our end to correct it.

-------- Original Message --------
Subject: Mail Delivery Problem
Date: Wed, 31 Mar 2010 15:38:05 EDT
From: Mail Delivery Subsystem <MAILER-DAEMON@aol.com>
To: <sales@firststrikemeters.com>

Your mail to the following recipients could not be delivered because they are not accepting mail from sales@firststrikemeters.com:

*******@aol.com
How do I know when to turn the 22KHz on?  top
22KHz is used to switch between LO's on 2 LO (universal) LNBFs.  Take a look at any spec sheet and it should tell you the LO frequencies and the output frequency.  For example see the spec sheet on the famous Spitfire Elite LNBF.  You will see the low band LO is 9.75 GHz and it covers 10.7 to 11.7 GHz.  The high band LO is 10.6 GHz and it covers 11.7 to 12.75 GHz.  So, the transponder frequency you are looking for determines which LO you should use.  
When the 22KHz is blank it is OFF and selecting the low band frequency, 10.7 to 11.7 GHz (10700 to 11700 MHz).
When the 22KHz is ON it is selecting the high band frequency, 11.7 to 12.75 GHz (11700 to 12750 MHz).  
In the USA the common frequency range is 11.7 to 12.2 GHz.  If you are using a universal LNBF, set the LO to 10600 and the 22KHz to ON.  

So, the rule of thumb for universal LNBFs is; 22KHz OFF selects LO 09750. 22KHz ON selects LO 10600.